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PDPA Compliance

PDPA Compliance

When you submit a data subject access request (DSAR) through our legal compliance page, our legal compliance provider, Consentmo, will process your IP address and email only to fulfill your request. For more details, please refer to Consentmo's Data Processing Policy.

Data Rectification

If your account information is incorrect, you can update or rectify it using the link below.

Data Portability

You can use the links below to download all the data we store and use for a better experience in our store.

Access to Personal Data

You can use the link below to request a report that will contain all the personal information we have stored for you. We will respond within 30 days.

Right to Be Forgotten

Use this option if you want to remove your personal data and other data from our store. Please note that this process will delete your account, so you will no longer be able to access or use it.

Right to Restrict Processing

You may request to restrict or temporarily suspend the processing of your personal data under certain conditions. Please contact us at carsten@hezo-cycling.com for assistance.

Right to Object

You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. You can contact us to submit an objection at carsten@hezo-cycling.com.

Contact Information

For questions about your personal data or privacy rights, please contact our Data Protection Officer (DPO) at:

Email: carsten@hezo-cycling.com

Address: Mainzer Straße 80, 66121 Saarbrücken, Germany

Right to Lodge a Complaint

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.

HEZO SHOE FINDER

Find your Hezo

3 Questions • ~2 min

YOUR PERFECT SHOE

We found your HEZO

Comparison of Top Shoes

Model Stiffness Main Benefit
HELU 03 9/10 Balanced stiffness and direct riding feel.
HELU 03 Carbon 10/10 Carbon structure for maximum stiffness at low weight.
HELU AERA 10/10 Significantly lighter with equally high stiffness.

The HELU 03 Carbon bridges the gap between the HELU 03 and HELU AERA. It delivers maximum stiffness in the 03 platform and targets riders who want to use every watt on the road — uncompromising, efficient, focused.