The responsible body for data processing on this website is:
Access data (server log files)
We are obligated by data protection law to ensure the integrity and availability of our IT systems. To ensure this, the following data is logged based on a balancing of interests (Article 6 (1) (f) GDPR):The data is used to identify and correct errors on the website. The server logs are generally deleted after 7 days. The logs are not merged with other data sources during the storage period. The data is not processed outside the European Union.
- IP address of the accessing computer (for a maximum of 7 days)
- Operating system of the calling computer
- Browser version of the accessing computer
- Name of the retrieved file
- Date and time of retrieval
- amount of data transferred
- Referring URL
Google Services
We use Google Tag Manager and Google Ads from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.Google Tag Manager is used to manage website tags through one interface and allows us to control the precise integration of services on our website. This allows us to flexibly integrate additional services to evaluate user access to our website.Google Ads is a service provided by Google Ireland Limited to display targeted advertising to users. Google Ads uses cookies and other browser technologies to evaluate user behavior and recognize users. Google Ads collects information about visitor behavior across websites. This information is used to optimize the relevance of advertising. Furthermore, Google Ads delivers targeted advertising based on behavioral profiles and geographic location. Your IP address and other identifiers such as your user agent are transmitted to the provider.If you are registered with a Google Ireland Limited service, Google Ads can associate the visit with your account. Even if you are not registered with Google Ireland Limited or are not logged in, it is possible that the provider will find and store your IP address and other identification features.
In this case, your data will be passed on to the operator of Google Ads, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The use of the described Google services is based on your consent in accordance with Art. 6 (1) (1) (a) GDPR and Section 25 (1) TTDSG.Storage period
We have no control over the specific storage period for the processed data; it is determined by Google Ireland Limited. Further information can be found in the Google Ads privacy policy: https://policies.google.com/privacy.
Facebook Pixel
We use Facebook Pixel from Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, to create so-called custom audiences, i.e., to segment visitor groups to our online offering, determine conversion rates, and subsequently optimize them. This happens especially when you interact with advertisements we have placed with Meta Platforms Ireland Limited.
The use of Facebook Pixel is based on your consent in accordance with Art. 6 (1) (a) GDPR and Section 25 (1) TTDSG. The specific storage period of the processed data cannot be influenced by us; it is determined by Meta Platforms Ireland Limited. Further information can be found in the privacy policy for Facebook Pixel: https://www.facebook.com/privacy/explanation.4. Your rights
Right to lodge a complaint with a supervisory authority
In the event of data protection violations, any affected party has the right to lodge a complaint with any data protection supervisory authority. A list of data protection authorities in Germany is available from the Federal Commissioner for Data Protection: https://www.bfdi.bund.de
Information, blocking, deletion, data portability
Within the scope of applicable law, you have the right at any time to obtain free information about your stored personal data, its origin and recipient, and the purpose of data processing. You may also request correction, restriction of processing, deletion, or transfer of this data. You can contact us at any time at the address provided above with any questions regarding this or other issues related to personal data.
5. MiscellaneousChanges to this privacy policy: We will revise this privacy policy when changes are made to this website or when other circumstances require it. You can always find the most current version on this website. Last updated: August 1, 2022
Data protection information APP
PRIVACY POLICY for the Hezo Sports GmbH App
This service (hereinafter "App") is provided by Hezo Sports GmbH, Sulzbachstraße 20, 66111 Saarbrücken (hereinafter "we" or "us") as the controller within the meaning of the applicable data protection law.Within the app, we enable you to access and display the following information:
Indication of whether previously performed scans have been linked to a customer account.
1. RESPONSIBILITY
The responsible body for data processing in the app is:
Hezo Sports GmbH
Mainzer Straße 80
66121 Saarbrücken, GermanyYou can contact our data protection officer at the above address or by email to
hello@hezo-cycling.com
2. DEFINITIONS
Our privacy policy uses the terminology of the EU General Data Protection Regulation (GDPR), which we would like to briefly explain for your convenience. These and other definitions can be found in Art. 4 GDPR.
1. Personal data
“Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
2. data subject
“Data subject” means any identified or identifiable natural person whose personal data is processed by the controller.
3. Processing
“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
4. Restriction of processing
“Restriction of processing” means the marking of stored personal data with the aim of limiting its future processing.
5. Pseudonymization
“Pseudonymisation” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
6. Person responsible
"Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
7. Processor
“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
8. Recipient
"Recipient" means a natural or legal person, public authority, agency or other body to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be considered recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules and in accordance with the purposes of the processing.
9. Third
“Third party” means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons authorised to process personal data under the direct authority of the controller or processor.
10. Consent
“Consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
1. Categories of personal data
We process the following categories of personal data:
Inventory data (e.g. names, addresses, functions, organizational affiliation, etc.);
Contact details (e.g. email, telephone/fax numbers, etc.);
Content data (e.g. text entries, image files, videos, etc.);
Usage data (e.g. access data);
Meta/communication data (e.g. IP addresses).
2. Recipients or categories of recipients of personal data
If, as part of our processing, we disclose data to other persons and companies such as web hosts, processors or third parties, transmit it to them or otherwise grant them access to the data, this is done on the basis of a legal permission (e.g. if a transmission of the data to third parties is necessary for the performance of the contract in accordance with Art. 6 (1) (b) GDPR), if the data subjects have consented or a legal obligation provides for this.
3. Duration of storage of personal data
The criterion for the duration of storage of personal data is the respective statutory retention period. After expiration of this period, the corresponding data will be deleted unless it is no longer required to achieve the purpose, fulfill the contract, or initiate a contract.
4. Transfers to third countries
If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs as part of the use of third-party services or the disclosure or transmission of data to third parties, this will only occur if it is necessary to fulfill our (pre-)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we will only process or have data processed in a third country if the special requirements of Art. 44 et seq. GDPR are met, i.e. the processing will be carried out, for example, on the basis of special guarantees, such as the officially recognized determination of a data protection level equivalent to that of the EU or compliance with officially recognized special contractual obligations (so-called "standard contractual clauses").4. DATA COLLECTION AS PART OF THE USE OF THE APP
Certain information is already processed automatically as soon as you use the app. We have listed below exactly which personal data is processed:
1. Information collected during download
When you download the app, certain required information is transmitted to the app store you selected (e.g., Google Play or Apple App Store). In particular, your user name, email address, account number, time of download, payment information, and the individual device ID may be processed. This data is processed exclusively by the respective app store and is beyond our control.
2. Information collected automatically
As part of your use of the app, we automatically collect certain data that is necessary for using the app. This includes: internal device ID, your operating system version, and the time of access.
This data is automatically transmitted to us but not saved,
(1) to provide you with the service and the associated functions; (2) to improve the functions and performance features of the app and (3) to prevent and eliminate misuse and malfunctions. This data processing is justified by the fact that (1) the processing is necessary to fulfill the contract between you as the data subject and us pursuant to Art. 6 (1) (b) GDPR for the use of the app, or (2) we have a legitimate interest in ensuring the functionality and error-free operation of the app and in being able to offer a service that is in line with the market and your interests, which outweighs your rights and interests in the protection of your personal data within the meaning of Art. 6 (1) (f) GDPR.
3. Information collected when using the app
The app allows you to enter, manage, and edit various information, tasks, and activities. The app also requires the following permissions:
Internet access: This is required to save your entries on our servers.
Camera access: This is required so that you can take scans of your feet and save them in the app and on our servers.
Access to email program
Usage data is processed and used to provide the service. This data processing is justified by the fact that it is necessary for the performance of the contract between you as the data subject and us in accordance with Art. 6 (1) (b) GDPR for the use of the app.
As a data subject, you have the following rights in connection with the processing of your personal data:
1. Right to information
(1) The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed; where this is the case, access to those personal data and the following information:
the purposes of processing;
the categories of personal data being processed;
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
where possible, the envisaged period for which the personal data will be stored, or, where not possible, the criteria used to determine that period;
the existence of a right to rectification or erasure of personal data concerning him or her or to restriction of processing by the controller or a right to object to such processing;
the existence of a right of complaint to a supervisory authority;
where the personal data are not collected from the data subject, any available information as to their source;
the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.
(2) Where personal data are transferred to a third country or to an international organisation, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer.
2. Right to rectification
The data subject has the right to request the controller to immediately rectify inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject has the right to request the completion of incomplete personal data, including by means of providing a supplementary statement.
3. Right to erasure
(1) The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall be obliged to erase personal data without undue delay where one of the following grounds applies:
The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
The data subject withdraws his or her consent on which the processing is based according to Art. 6 (1) (a) or Art. 9 (2) (a) GDPR, and there is no other legal ground for the processing.
The data subject objects to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21 (2) GDPR.
The personal data was processed unlawfully.
The erasure of personal data is necessary to fulfil a legal obligation under Union or Member State law to which the controller is subject.
The personal data were collected in relation to information society services offered in accordance with Art. 8 (1) GDPR.
(2) Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take appropriate measures, including technical ones, to inform controllers which process the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
(3) Paragraphs 1 and 2 shall not apply to the extent that processing is necessary
to exercise the right to freedom of expression and information;
to fulfill a legal obligation required by Union or Member State law to which the controller is subject or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
for reasons of public interest in the area of public health pursuant to Art. 9 (2) (h) and (i) and Art. 9 (3) GDPR;
for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1), insofar as the right referred to in paragraph 1 is likely to make the achievement of the objectives of that processing impossible or seriously compromises it, or
to assert, exercise or defend legal claims.
4. Right to restriction of processing
(1) The data subject shall have the right to obtain from the controller restriction of processing where one of the following conditions applies:
the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data,
the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them to assert, exercise or defend legal claims, or
the data subject has objected to processing pursuant to Art. 21 (1) GDPR, as long as it has not yet been determined whether the legitimate reasons of the controller outweigh those of the data subject.
(2) Where processing has been restricted pursuant to paragraph 1, such personal data shall, with the exception of storage, only be processed with the consent of the data subject or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
5. Right to data portability
(1) The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data were provided, provided that
The right referred to in paragraph 1 shall not adversely affect the rights and freedoms of other persons.
This right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
6. Right of objection
The data subject has the right to object at any time to the processing of personal data concerning him or her based on Article 6 (1) (e) or (f) GDPR, for reasons related to his or her particular situation; this also applies to profiling based on these provisions. The controller shall no longer process the personal data unless he or she can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.
In the context of the use of information society services, the data subject may, notwithstanding Directive 2002/58/EC, exercise his or her right of objection by means of automated procedures using technical specifications.
7. Right of withdrawal
The data subject has the right to revoke their consent to data protection at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent up to the time of revocation. 8. Right to lodge a complaint with a supervisory authorityWithout prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if he or she considers that the processing of personal data concerning him or her infringes this Regulation.
6. OTHER
We reserve the right to change this privacy policy at any time with future effect. The most current version can always be found on this website. Please visit the website regularly to inform yourself about the applicable privacy policy.
As of: December 16, 2022
