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Privacy Policy

Privacy Policy

website

When you use our website, various personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.


1. Responsibility

The responsible body for data processing on this website is:

Hezo Sports GmbH
Mainzer Straße 80
66121 Saarbrücken, Germany
You can reach our data protection officer at the address above or by email at info@hezo-cycling.com


Recipients / Disclosure of data
Your data will not be shared with external third parties. Therefore, potential recipients are ourselves and the hosting partners we have commissioned for order processing.


2. Data collection based on legitimate interest

Access data (server log files)
We are legally obligated under data protection law to ensure the integrity and availability of our IT systems. To guarantee this, the following data is logged based on a balancing of interests (Article 6(1)(f) GDPR):
  • IP address of the requesting computer (for a maximum of 7 days)
  • Operating system of the calling computer
  • Browser version of the requesting computer
  • Name of the retrieved file
  • Date and time of retrieval
  • amount of data transferred
  • Referring URL
The data is used to identify and correct errors on the website. Server logs are generally deleted after 7 days. The logs are not combined with other data sources during their storage period. The data is not processed outside the European Union.

3. Data collection with your consent

Google services
We use Google Tag Manager and Google Ads from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is used to manage website tags via a single interface and allows us to precisely control the integration of services on our website. This enables us to flexibly integrate additional services to analyze user access to our website.
Google Ads is a service provided by Google Ireland Limited to display targeted advertising to users. Google Ads uses cookies and other browser technologies to analyze user behavior and recognize returning users. Google Ads collects information about visitor behavior across various websites. This information is used to optimize the relevance of advertising. Furthermore, Google Ads delivers targeted advertising based on behavioral profiles and geographic location. Your IP address and other identifying information, such as your user agent, are transmitted to the provider.

If you are registered with a Google Ireland Limited service, Google Ads can associate your visit with your account. Even if you are not registered with Google Ireland Limited or are not logged in, it is possible that the provider can determine and store your IP address and other identifying information.

In this case, your data will be shared with the operator of Google Ads, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The use of the described Google services is based on your consent in accordance with Art. 6 para. 1 subpara. 1 lit. a. GDPR and § 25 para. 1 TTDSG.

Storage duration

We have no control over the specific storage period of the processed data; this is determined by Google Ireland Limited. Further information can be found in the Google Ads privacy policy: https://policies.google.com/privacy.

Facebook Pixel

We use Facebook Pixel from Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, to create so-called Custom Audiences, i.e., to segment visitor groups to our online services, determine conversion rates, and then optimize them. This occurs particularly when you interact with advertisements that we have placed using Meta Platforms Ireland Limited.

The use of Facebook Pixel is based on your consent pursuant to Art. 6 para. 1 subpara. 1 lit. a GDPR and Section 25 para. 1 TTDSG. The specific storage period of the processed data is not within our control, but is determined by Meta Platforms Ireland Limited. Further information can be found in the privacy policy for Facebook Pixel: https://www.facebook.com/privacy/explanation.


4. Your rights

Right to lodge a complaint with a supervisory authority

In the event of data protection violations, every data subject has the right to lodge a complaint with any data protection supervisory authority. A list of data protection authorities in Germany can be obtained from the Federal Commissioner for Data Protection and Freedom of Information: https://www.bfdi.bund.de

Information, blocking, deletion, data portability

Under applicable law, you have the right to request information, free of charge, about your stored personal data, its origin and recipients, and the purpose of data processing. You also have the right to rectification, restriction of processing, erasure, or data portability. For this purpose, and for any further questions regarding personal data, you can contact us at any time at the address provided above.

5. Other

Changes to this Privacy Policy: We revise this Privacy Policy when changes are made to this website or when other circumstances make it necessary. The current version can always be found on this website. Last updated: August 1, 2022


Privacy Notice APP

DATA PROTECTION DECLARATION for the Hezo Sports GmbH App
This service (hereinafter referred to as "App") is provided by Hezo Sports GmbH, Mainzer Straße 80, 66121 Saarbrücken (hereinafter referred to as "we" or "us") as the controller within the meaning of the applicable data protection law.
Within the app, we enable you to access and view the following information: 
  • Indication of whether previously performed scans have been linked to a customer account.

  • When you use the app, we process your personal data. Personal data is any information relating to an identified or identifiable natural person. Because protecting your privacy when you use the app is important to us, we would like to inform you below about what personal data we process when you use the app and how we handle this data. We also inform you about the legal basis for processing your data and, where processing is necessary to protect our legitimate interests, about those interests as well.

  • You can access this privacy policy at any time under the menu item "Profile - Privacy Policy" within the app.
1. RESPONSIBILITY

The responsible entity for data processing in the app is:

Hezo Sports GmbH
Mainzer Straße 80
66121 Saarbrücken, Germany

You can reach our data protection officer at the address above or by email at

info@hezo-cycling.com

2. DEFINITIONS

Our privacy policy uses the terminology of the EU General Data Protection Regulation (GDPR), which we would like to briefly explain for your convenience. These and other definitions can be found in Article 4 of the GDPR.

1. Personal data

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

2. affected person

“Data subject” means any identified or identifiable natural person whose personal data is processed by the controller.

3. Processing

“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

4. Restriction of processing

“Restriction of processing” means marking stored personal data with the aim of limiting its future processing.

5. Pseudonymization

“Pseudonymisation” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

6. Responsible person

“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for by Union or Member State law.

7. Data processors

“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

8. Recipient

“Recipient” means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

9. Third

‘Third party’ means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

10. Consent

“Consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

3. GENERAL INFORMATION ON DATA PROCESSING

1. Categories of personal data

We process the following categories of personal data:

  • Inventory data (e.g. names, addresses, functions, organizational affiliation, etc.);

  • Contact details (e.g. email, telephone/fax numbers etc.);

  • Content data (e.g., text entries, image files, videos, etc.);

  • Usage data (e.g., access data);

  • Metadata/communication data (e.g. IP addresses).

2. Recipients or categories of recipients of personal data

If, in the course of our processing, we disclose data to other persons and companies such as web hosts, processors or third parties, transmit it to them or otherwise grant them access to the data, this is done on the basis of a legal permission (e.g. if the transfer of data to third parties is necessary for the performance of a contract pursuant to Art. 6 para. 1 lit. b GDPR), if the data subjects have given their consent or if a legal obligation requires it.

3. Duration of storage of personal data

The criterion for the duration of storage of personal data is the respective statutory retention period. After this period expires, the corresponding data will be deleted unless it is still required for achieving the purpose, fulfilling the contract, or initiating a contract.

4. Transfers to third countries

If we process data in a third country (i.e., outside the European Union (EU) or the European Economic Area (EEA)), or if this occurs in the context of using third-party services or disclosing or transferring data to third parties, this will only be done if it is necessary for the performance of our (pre-)contractual obligations, based on your consent, due to a legal obligation, or based on our legitimate interests. Subject to legal or contractual permissions, we will only process or have data processed in a third country if the special requirements of Articles 44 et seq. of the GDPR are met, i.e., processing will only take place, for example, on the basis of special guarantees, such as the officially recognized finding of a level of data protection equivalent to that of the EU or compliance with officially recognized specific contractual obligations (so-called "standard contractual clauses").

4. DATA COLLECTION IN THE CONTEXT OF APP USE

Certain information is processed automatically as soon as you use the app. We have listed below exactly which personal data is processed:

1. Information collected during download

When you download the app, certain necessary information is transmitted to your chosen app store (e.g., Google Play or Apple App Store). This may include your username, email address, customer number, the time of download, payment information, and your device's unique identifier. This data is processed exclusively by the respective app store and is outside our control.

2. Information that is collected automatically

As part of your use of the app, we automatically collect certain data that is necessary for the app's functionality. This includes: internal device ID, your operating system version, and the time of access.

This data is automatically transmitted to us, but not stored.

(1) to provide you with the service and its associated functions; (2) to improve the app's functions and performance; and (3) to prevent and eliminate misuse and malfunctions. This data processing is justified because (1) the processing is necessary for the performance of the contract between you as the data subject and us pursuant to Article 6(1)(b) GDPR for the use of the app, or (2) we have a legitimate interest in ensuring the functionality and error-free operation of the app and in being able to offer a market-oriented and user-friendly service, which in this case outweighs your rights and interests in the protection of your personal data within the meaning of Article 6(1)(f) GDPR.

3. Information collected when using the app

Within the app, you can enter, manage, and edit various pieces of information, tasks, and activities. The app also requires the following permissions:

  • Internet access: This is required to save your entries on our servers.

  • Camera access: This is required so that you can take scans of your feet and save them in the app and on our servers.

  • Access to email program

Usage data is processed and used to provide the service. This data processing is justified because it is necessary for the performance of the contract between you as the data subject and us, pursuant to Article 6(1)(b) GDPR, for the use of the app.

5. YOUR RIGHTS

As a data subject, you have the following rights in connection with the processing of your personal data:

1. Right to information

(1) The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information:

  1. the purposes of processing;

  2. the categories of personal data that are processed;

  3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;

  4. If possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria used to determine that duration;

  5. the existence of a right to rectification or erasure of personal data concerning them or to restriction of processing by the controller or a right to object to such processing;

  6. the existence of a right to lodge a complaint with a supervisory authority;

  7. If the personal data are not collected from the data subject, all available information about the source of the data;

  8. the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) GDPR and – at least in those cases – meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

(2) Where personal data are transferred to a third country or to an international organisation, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer.

2. Right to rectification

The data subject has the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject has the right to have incomplete personal data completed, including by means of providing a supplementary statement.

3. Right to erasure

(1) The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

  1. The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.

  2. The data subject withdraws their consent on which the processing was based pursuant to Art. 6 para. 1 lit. a) or Art. 9 para. 2 lit. a) GDPR, and there is no other legal basis for the processing.

  3. The data subject objects to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR.

  4. The personal data was processed unlawfully.

  5. The erasure of personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.

  6. The personal data were collected in relation to information society services offered, in accordance with Article 8(1) of the GDPR.

(2) Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase them, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copies or replications of, those personal data.

(3) Paragraphs 1 and 2 shall not apply insofar as processing is necessary

  1. to exercise the right to freedom of expression and information;

  2. for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

  3. for reasons of public interest in the area of ​​public health pursuant to Art. 9 para. 2 lit. h) and i) and Art. 9 para. 3 GDPR;

  4. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1), insofar as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing, or

  5. for the establishment, exercise or defense of legal claims.

4. Right to restriction of processing

(1) The data subject shall have the right to request from the controller the restriction of processing where one of the following applies:

  1. where the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data,

  2. the processing is unlawful and the data subject objects to the erasure of the personal data and requests the restriction of its use instead;

  3. the controller no longer needs the personal data for the purposes of processing, but the data subject requires them for the establishment, exercise or defence of legal claims, or

  4. the data subject has objected to the processing pursuant to Article 21(1) GDPR, pending verification of whether the legitimate grounds of the controller override those of the data subject.

(2) Where processing has been restricted pursuant to paragraph 1, such personal data shall, with the exception of storage, only be processed with the consent of the data subject or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

5. Right to data portability

(1) The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and shall have the right to transmit those data to another controller without hindrance from the controller to whom the personal data have been provided, where

  1. the processing is based on consent pursuant to Art. 6 para. 1 lit. a) or Art. 9 para. 2 lit. a) GDPR or on a contract pursuant to Art. 6 para. 1 lit. b) GDPR and
  2. The processing is carried out using automated procedures.
(2) When exercising his or her right to data portability pursuant to paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible.

The right under paragraph 1 shall not infringe upon the rights and freedoms of other persons.

This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

6. Right to object

The data subject has the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1) of the GDPR, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

In connection with the use of information society services, the data subject may, notwithstanding Directive 2002/58/EC, exercise his or her right to object by automated means using technical specifications.

7. Right of withdrawal

The data subject has the right to withdraw their consent to data processing at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. 8. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, every data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement, if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.
6. OTHER

We reserve the right to amend this privacy policy at any time with effect for the future. The current version can always be found on this website. Please visit the website regularly and familiarize yourself with the applicable privacy policy.

As of December 16, 2022

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Vergleich der Top-Schuhe

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HELU 03 9/10 Ausgewogene Steifigkeit und direktes Fahrgefühl.
HELU 03 Carbon 10/10 Carbonstruktur für maximale Steifigkeit bei geringem Gewicht.
HELU AERA 10/10 Deutlich leichter bei gleich hoher Steifigkeit.

Der HELU 03 Carbon schließt die Lücke zwischen HELU 03 und HELU AERA. Er bietet maximale Steifigkeit in der 03-Plattform und richtet sich an Fahrer, die auf der Straße jede Watt nutzen wollen — kompromisslos, effizient, fokussiert.