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GDPR Privacy Requests

GDPR Privacy Requests

We respect your privacy. If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Use the following options to exercise your rights regarding the personal data we hold about you.

How we process your request When you submit a Data Subject Access Request (DSAR) through our compliance page, our compliance provider, Consentmo, will process your IP address and email solely for the purpose of fulfilling your request. For more details, please refer to Consentmo's Data Processing Policy.


Access to Personal Data

Through the link below, you can request a report containing all personal information we hold about you. We will respond within 30 days.

Response time: We will respond within one month. If your request is complex, we may extend this period as permitted by law and will inform you.


Data Rectification

If your account data is inaccurate, update or correct it via the link below.


Right to be forgotten

Use this option if you want to remove your personal and other data from our shop. Note that this process will delete your account, making it inaccessible and unusable.

Important: Some information may be retained if legally required or for legitimate purposes (e.g., taxes, fraud prevention, and security).


Manage Privacy Settings

You can customize your experience by precisely defining what types of cookies and technologies we may use (e.g., enable analytics, disable marketing). You can update these specific settings at any time.


Withdraw Consent

You have the right to withdraw your Shopify marketing consent for tracking technologies at any time. This applies to your future use of our shop and stops data collection for optional purposes.


Right to Restriction of Processing / Right to Object

You can request the restriction or temporary suspension of the processing of your personal data under certain circumstances. Please contact us at You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection at

You can request the restriction or temporary suspension of the processing of your personal data under certain circumstances. Please contact us at {dpo_email} for assistance.

📧 carsten@hezo-cycling.com


Contact Information

For questions about your personal data or privacy rights, please contact our Data Protection Officer (DPO) at:

Email: carsten@hezo-cycling.com

Address: Mainzer Straße 80, 66121 Saarbrücken , Germany


Right to Complain

If you believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.

HEZO SHOE SEARCH

Find the shoe that suits your riding style

3 questions • ~2 min.

YOUR PERFECT PARTNER

We believe this shoe best suits your riding style

Vergleich der Top-Schuhe

Modell Steifigkeit Hauptvorteil
HELU 03 9/10 Ausgewogene Steifigkeit und direktes Fahrgefühl.
HELU 03 Carbon 10/10 Carbonstruktur für maximale Steifigkeit bei geringem Gewicht.
HELU AERA 10/10 Deutlich leichter bei gleich hoher Steifigkeit.

Der HELU 03 Carbon schließt die Lücke zwischen HELU 03 und HELU AERA. Er bietet maximale Steifigkeit in der 03-Plattform und richtet sich an Fahrer, die auf der Straße jede Watt nutzen wollen — kompromisslos, effizient, fokussiert.