Access or Download Data (Access)

You have the right to request a copy of the personal data we hold about you, including account details and order history. You can request this data in a structured and portable format.

• Request Data Report

Response time: We will respond to your request as soon as possible and, where applicable to the right of access, within 15 days, as required by law.

Data Correction (Rectification)

If you believe that the personal data we hold about you is incorrect, incomplete, or outdated, you can request its correction.

• Edit Personal Information

Data Deletion (Erasure)

You can request the deletion of your personal data and the closure of your account.

• Request Deletion

⚠️ Important: We may retain certain information when required by law (e.g., tax records) or for security and fraud prevention.

Your Privacy Options

Manage your privacy choices. Depending on your location, you may have the right to opt out of the sale of your personal information, withdraw consent for tracking, or customize your cookie preferences.

• Update privacy settings

Anonymization, Blocking, or Objection

You have the right to request the anonymization, blocking, or deletion of unnecessary or excessive data. You can also object to data processing in certain circumstances.

To exercise these rights, please contact us:

📧 carsten@hezo-cycling.com

Contact Information (Data Protection Officer)

For questions about your privacy rights, please contact our Data Protection Officer:

Email: carsten@hezo-cycling.com

Address: Mainzer Straße 80, 66121 Saarbrücken , Germany

Right to Lodge a Complaint (ANPD)

If you believe that we have not fulfilled your request or addressed your concerns, you can file a petition with the National Data Protection Authority (ANPD).