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Process - from scan to shoe

ORDER →
SCAN →
PRINT →
SHOOT
ORDER →
SCAN →
PRINT →
SHOOT

01.

Order

Put together your personal HEZOS and order them easily and securely in our online shop.

02.

Download the app

Download our free scanning app. Currently, there are two different apps available for Android and iPhone:

iPhone: Hezo Scan

Android: 3D Avatar Feet

03.

Prepare

Everything you need for a successful scan:

  • a wrinkle-free A4 sheet
  • The Scan App
  • A stool/chair
  • A second person who can help you

Also make sure you have good lighting, no harsh shadows and a low-contrast, solid background

04.

Scan

iPhone: Follow the instructions in the app. For assistance, see our scanning tutorial below.

Android: Scan while seated and do not follow the instructions in the 3D Avatar Feet app. Instead, follow the instructions in the scanning tutorial below.

In both cases, perform the entire scanning process three times (3x3 images per foot).

05.

Submit

If all your scans were successful, send your scan data to us. After each successful scan, you will receive a six-digit scan ID (e.g., LJ6GZ8). We need this to link your scan data to your order.

iPhone: Link your email to the scan IDs in the app.

Android: Send us all three scan IDs via email.

06.

We take over

From now on, you can relax. We'll review your scan data and double-check that everything is correct. You'll then receive confirmation from us via email.

Verifying the data can take up to two weeks because each scan must be reviewed manually.

07.

Now printing

Once your scan data is confirmed, you'll be assigned the next available printing slot. All pieces will then be manufactured, hand-sewn, and finished just for you. This creates your very own, one-of-a-kind HEZOS.

08.

Time for anticipation

The manufacturing process typically takes 8 to 10 weeks in total: 6 to 8 weeks until a printing slot is available and 2 weeks for the production of your shoes.

Plenty of time for you to dream about your new HEZOS and plan your first trips.

As soon as your shoes go into production, you will receive an update from us.

09.

Enjoy

Now there is only one thing left to do: Enjoy!

Put on your HEZOS and feel your feet.
The barefoot fit of the HEZOS may be a bit unusual at first. But after your first few rides, you'll never want to wear any other shoes.

Have fun!